本书一改以往商务英语教材中电报、电传占较大篇幅的特点，并增加了传真和电子邮件的内容。另外，本书按照外贸业务涉及的各个主要环节的先后顺序编排专题和各个章节，内容实用、全面。书后还附有各个章节的练习答案、外贸英语口语试题以及外贸英语试题，可供学生自我测试和学习。
本书可供外贸专业的学生使用，也可供外贸、经贸实务工作者及自学人员参考。
Chapter 1 Basic Knowledge of Business Letter Writing商务书信写作基础知识 1
Ⅰ. Structure of Business Letters 1
Ⅱ. The Ways of Using the Writing Parts and Their Standardized Designs 2
Chapter 2 Business Writing and Envelope Addressing商务书信和开信封 13
Ⅰ. The Language Characteristics of Business Writing 13
Ⅱ. The Styles of Business Letters 15
Ⅲ. Ways of Envelope Addressing and Their Standardized Designs 28
Chapter 3 Establishing Business Relations建立业务关系 32
Ⅰ. Establishing Import and Export Business Relation 32
Ⅱ. Establishing Compensation Trade Relations 35
Ⅲ. Establishing Products Consigning Relations 37
Ⅳ. Establishing Sole Agency Relations 39
Ⅴ. Establishing Bartering Relations 42
Chapter 4 Inquiry, Quotation and Counter-offer询盘、报盘及还盘 47
Ⅰ. Inquiry 47
Ⅱ. Firm offer 49
Ⅲ. Non-firm Offer 53
Ⅳ. Counter-offer 55
Ⅴ. Declining the Counter-offer 57
Chapter 5 Placing Orders订货 61
Ⅰ. Placing an Order for Men’s Shirts on the Basis of Samples 61
Ⅱ. Buying the Exhibits at the Close of the Exhibition 64
Ⅲ. Declining An Order Placed for Medical Apparatus Type XXX 65
Ⅳ. Confirming the Order for Steel Pipes Type XXX 67
Ⅴ. Urging Delivery of the Order for Quilting Frame 69
Chapter 6 Letter of Credit信用证 73
Ⅰ. Advising the Establishment of L/C 73
Ⅱ. Urging the Establishment of L/C 75
Ⅲ. Checking the L/C and Requesting Amendments to L/C 76
Ⅳ. Granting Amendment to L/C 77
Ⅴ. Requesting Extension of L/C 78
Ⅵ. L/C Checking and L/C Amending 79
Chapter 7 Shipment 装运 88
Ⅰ. Urging the Delivery of the Goods 88
Ⅱ. Shipping Advice 89
Ⅲ. Booking Necessary Shipping Space in Advance 91
Ⅳ. Shipment Packing and Shipping Marking 92
Ⅴ. Non-delivery of the Metal Box Containing Tool Kit and Accessaries 94
Chapter 8 Payment Effecting付款 99
Ⅰ. Urging Shipment 99
Ⅱ. Asking for Cash Payment 100
Ⅲ. Accepting the Installment Payments 102
Ⅳ. Negotiating Payment Documents 103
Ⅴ. Asking for Deferring Payment 105
Chapter 9 Insurance保险 110
Ⅰ. Inquiring about Insurance Information 110
Ⅱ. Answering to the Inquiry about Insurance Information 111
Ⅲ. Offering Insurance Coverage 113
Ⅳ. Claiming on Poor Quality 115
Ⅴ. Settling the Claim 116
Chapter 10 International Tendering国际招标 121
Ⅰ. Calling for Tenders 121
Ⅱ. Sending the Application for Bidding 123
Ⅲ. Accepting the Tender 125
Ⅳ. Letter of Guarantee for Bid Bond 126
Ⅴ. Qualification Document 127
Chapter 11 Invitation 邀请函 131
Ⅰ. Informing the Visiting Intention 131
Ⅱ. Sending the Invitation Letter 132
Ⅲ. Sending the Delegation Composition List 133
Ⅳ. Itineraries and Programs 134
Ⅴ. Invitation Card 135
Chapter 12 Resume and Job-application Form简历与求职表 140
Ⅰ. Resumes and Job-application Letters 140
Ⅱ. A Resume Written in Items 146
Ⅲ. Hunting for a Provisional Job 148
Ⅳ. Hunting for a New Job 149
Chapter 13 E-mail,Fax,E-commerce and EDI电子邮件、传真、
电子商务及电子数据交换 155
Ⅰ. E-mail 155
Ⅱ. Fax 159
Ⅲ. E-commerce and EDI 163
Chapter 14 Specimens of Documents in International Trade外贸英语单证 168
Ⅰ. Bill of Lading 168
Ⅱ. Insurance Policy (Certificate) 169
Ⅲ. Draft(Bill of Exchange) 171
Ⅳ. Certificate of Origin 172
Ⅴ. Shipper Note 173
Ⅵ. Invoice 177
Ⅶ. Packing List 178
Ⅷ. Commercial Invoice 179
Chapter 15 Contract合同 181
Ⅰ. The Contents, Styles and Language Characteristics of the Contract 181
Ⅱ. The Style and the Characteristics of the Contract Language 182
Ⅲ. Kinds of Standard Contracts 184
Ⅳ. The Ways of Preparing the English Sales Contracts for the transactions 189
Ⅴ. Contract for Processing with Supplied Materials and Assembling with Supplied Parts 194
Ⅵ. Compensation Trade Contract 198
Ⅶ. Exclusive Agency Agreement 203
Ⅷ. Joint Venture Contract 209
附录1 2000年外贸英语口语试题 228
A卷 228
B卷 229
C卷 230
D卷 231
E卷 232
附录2 2001年外贸英语口语试题 234
A卷 234
B卷 235
C卷 236
D卷 237
E卷 238
附录3 2003年外贸英语试题 240
Keys to the Exercises 练习答案 251
